Paybis Login — How to Sign In, Troubleshoot & Secure Your Account

Overview

Paybis is a cryptocurrency exchange and brokerage that allows users to buy, sell, and trade a wide range of digital currencies. Signing in to Paybis gives you access to your dashboard, wallet balances, transaction history, and buying/selling features. This guide explains how to log in, what to do if login fails, how to enable and recover two-factor authentication (2FA), and best practices to keep your account secure.

How to sign in (desktop & mobile)

Open your browser and go to paybis.com or launch the Paybis mobile app.
Click the Sign in or Log in button in the top-right corner.
Enter the email address you used for registration and your password. Use the Show option if you need to verify characters.
If you have enabled Two-Factor Authentication (2FA), enter the code from your authenticator app (e.g., Google Authenticator, Authy) when prompted.
Click Log in to access your account dashboard.

Tip: If you often use public Wi‑Fi, consider using a VPN and avoid logging into financial accounts on public or shared devices.

Troubleshooting common login issues

Incorrect password

If you see an error about your password, use the Forgot password link. Paybis will send a password reset email to your registered address. Be sure to check your spam or promotions folders if you don’t see it.

Can't access your email

If you no longer have access to the email you used to register, reach out to Paybis support and be prepared to provide identity verification documents. This process can take longer, so act quickly.

Two-factor authentication (2FA) problems

If your 2FA codes are rejected, check that the device time is correct — authenticator apps rely on accurate device time.
If you lost your 2FA device and have saved recovery codes, use them to regain access.
If you don’t have recovery codes, contact Paybis support for a 2FA reset; expect identity verification steps.

Account recovery & security steps

Paybis prioritizes account security. If you need to recover access, follow these steps:

Try password reset via the registered email.
If 2FA blocks access, locate your recovery codes or backup authenticator device.
Contact Paybis support with the email used for the account and a clear explanation of the problem.
Complete any identity verification requested (photo ID, selfie, proof of address) to confirm ownership.

After recovery, immediately change your password to a strong, unique passphrase and re-enable 2FA. Store recovery codes in a secure place (password manager or offline safe).

Security best practices

Use a unique, strong password (consider a password manager).
Always enable 2FA using an authenticator app — SMS is less secure.
Keep recovery codes offline and private.
Verify the URL before entering credentials (look for https://paybis.com and the lock icon).
Enable email notifications for new logins and withdrawals where available.

When to contact support

Contact Paybis support if you: cannot reset your password, lost access to your email and authenticator, notice suspicious account activity, or need help with identity verification. Use the official support channels on the Paybis website to avoid phishing attempts.

FAQ (quick)

Q: I didn’t receive a password reset email.
A: Check spam/promotions, ensure you used the registered email, or wait a few minutes and try again.

Q: Can Paybis remove 2FA without my documents?
A: No — for your protection, Paybis requires identity verification to prevent account takeovers.